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Information security and
privacy protection

TRUSCO NAKAYAMA Corporation (hereinafter referred to as "our company") recognizes that it is an important corporate social responsibility to handle customers' personal information in an appropriate and lawful manner. In addition to complying with the regulations, we will work to protect the privacy of our customers as follows based on the separately defined "Personal Information Protection Policy".

Scope of application

This document applies to the handling of personal information, etc. conducted through our business activities. However, if there is a document that explains the handling of personal information for each service separately from this document, that document will also be applied. In the event of a conflict between this document and the service-specific documentation, the service-specific documentation will prevail.

Definition

Personal information is information that can identify a specific individual by name, date of birth, other description, etc. (Although it cannot be identified by the information alone, it can be easily collated with other information, thereby identifying a specific individual. An identifiable code (including identifiable) or personal identification code (a character, number, symbol or other code converted to process the physical characteristics of a specific individual on an electronic computer, which can identify a specific individual. Information that includes a possible code).

Acquisition of personal information

We will acquire personal information by appropriate and legal means within the scope necessary to achieve the purpose of use.
In addition, we will keep personal information accurate and up-to-date, and will endeavor to delete it without delay when it is no longer necessary to use it.

Use of personal information

When handling personal information, we will specify the purpose of use and will not use personal information beyond the scope of the purpose of use without the prior consent of the customer. In addition, it will not be used improperly.
In addition, when personal information is acquired, unless the purpose of use is announced in advance, the purpose of use will be promptly notified to the customer or announced on the Company's website.

purpose of use
customer 1. Customers doing business with us
  • Information on products and response to inquiries
  • All transactions related to the business activities of the Company, such as shipment of products, ordering and receiving orders, preparation of documents such as order forms, quotations, delivery notes, and results, and other transactions related to the business activities of the Company
  • Communication and after-sales follow-up in business activities, response to opinions
  • Information on our business and services, shipping of materials, distribution of e-mail newsletters
  • Sending invitations, etc.
  • Smooth operation of events and related communications and information
  • Posting photos and videos taken at events (TV, newspapers, magazines, posters, websites, etc.)
  • Ensuring the security of the company building, such as checking the number of people visiting the company, managing entry and exit, and managing images from security cameras
  • Surveys and their analysis for optimal communication with customers,
    Creation of statistical materials for developing better services and products
  • Execution of duties within the scope of entrustment related to business activities
2. Customers who inquired to our company
Persons who have contacted us or made inquiries
  • Responding to and contacting opinions and inquiries
  • Contacting subcontractors and subsidiaries necessary for responding to opinions and inquiries
    Investigation and confirmation of facts
  • Sending materials, contacting after sending, and follow-up
  • Optimization of website and services, distribution of e-mail newsletters
  • Surveys and their analysis for optimal communication with customers
  • Call record and recording for confirmation of inquiry details
shareholders 3. shareholders
  • Exercise of rights of shareholders based on laws and regulations and fulfillment of company obligations
  • Provision of various facilities
  • Implementation of various shareholder measures for communication with shareholders
  • Creation of data based on laws and regulations, management of shareholder information, etc.
Applicant 4. Recruitment applicants (including IS students, etc.)
  • To provide information such as briefing sessions, company information, recruitment details, etc. associated with recruitment activities
  • For acceptance of application for employment screening, implementation, result report, notification of unofficial job offer, etc.
  • For health checkup at the time of employment, implementation of proper assignment (placement) and notification thereof
  • To provide information on informal appointment ceremonies and joining ceremonies, and to publish company newsletters, etc.
  • For other post-employment employment management

Purpose of use of personal information

We will use the information collected from our customers within the scope of the above purposes. However, this does not apply if consent has been obtained in advance or if exceptions are permitted by law.

Safety management measures

In order to prevent leakage, loss, damage, etc. of personal information, we will appoint an information security officer in accordance with the information security policy and strictly manage personal information.
In addition, we will work on education and enlightenment on personal information protection so that all employees recognize the importance of personal information protection and can manage and handle it appropriately.
When handling personal information in a foreign country, in addition to the above, we will take safety management measures after understanding the system regarding the protection of personal information in the foreign country.

Provided by a third party

We will not provide personal information to third parties except in the following cases.

  1. (1) When required by law
  2. (2) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer.
  3. (3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.
  4. (4) When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and the affairs are carried out with the consent of the customer. When there is a risk of interfering with

When providing personal information to a third party, we will obtain the consent of the customer in advance and record and store the matters related to the provision.
In addition, when we receive the provision of personal information to a third party, we will confirm, record and store the matters related to the provision.

If the third party is located in a foreign country, the following information will be provided to the customer in advance, and personal information will be provided to the third party after obtaining consent.

  1. (1) The name of the foreign country
  2. (2) Information on the system for the protection of personal information in the foreign country obtained by an appropriate and rational method.
  3. (3) Information on measures taken by the third party to protect personal information

Shared use

We may share the personal data we hold with our subsidiaries and capital and business alliances. In that case, we will announce necessary matters such as that fact and the scope of shared use.

Measures for entrustment

When entrusting the handling of personal information to a trading company, in order to prevent unauthorized handling, leakage, etc. by the trading company, we select an appropriate trading company in accordance with the criteria for selecting a personal information contractor, and regarding the handling of personal information. We will take necessary and appropriate measures such as concluding a contract.

Disclosure / correction / suspension of use of retained personal data, etc.

When we receive a request for disclosure, correction, suspension of use, etc. of our retained personal data, we will confirm the identity of the customer and respond to it within a reasonable period and range. Regarding the billing method, please fill in the required items on the billing form specified by us, enclose the documents for identity verification, and mail it by registered mail. If the request cannot be accepted due to the provisions of laws and regulations, the reason will be explained.

Billing form
Please download from here.
Documents for confirmation of the person or agent
<When the person is requested>
  • Driver's license, health insurance card, pension book, passport, my number card (front side), copy of alien registration card, or seal certificate
<When a legal agent (parental guardian / guardian) is requested>
  • Documents that can prove that you are a legal agent (family register copy or resident's card, etc.)
  • Legal agent's own certificate (driver's license, health insurance card, pension book, passport, my number card (front side), copy of alien registration card, or seal certificate)
<When an agent is requested>
  • Power of attorney from the person (the one with the person's actual seal stamped)
  • Personal seal certificate
  • Agent's own certificate (driver's license, health insurance card, pension book, passport, my number card (front side), copy of alien registration card, or seal certificate)
cost
For disclosure and notification of the purpose of use of the billing details, you will be required to pay the actual shipping cost of 380 yen per case. When sending the billing form, please enclose a reply envelope (handled as registered mail) with a stamp worth 380 yen.
Billing address
〒550-0013
TRUSCO Glen Check Building 13F, 1-34-15 Shinmachi, Nishi-ku, Osaka
TRUSCO NAKAYAMA Corporation Business Management Headquarters General Affairs Department Osaka Management Section
To the person in charge of handling "retained personal data"
Deadline for returning reply documents
The requested personal information will be mailed to the requester about two weeks after receiving the request form.

Contact information for inquiries and complaints

For inquiries, complaints and inquiries regarding our retained personal data, please contact us by e-mail to the following address.

The information desk
TRUSCO NAKAYAMA Corporation Business Management Headquarters General Affairs Department Osaka Management Section
e-mail: privacy@trusco.co.jp

About the handling of information on the website

In order to improve system services and service levels, we may acquire and use information obtained by using access logs such as products searched by users and pages viewed, or cookies. I have.

  1. (1) Access log The access information of the user to the website operated by our company is recorded as an access log on our server and stored for a certain period of time.
  2. (2) Cookies Cookies are a mechanism by which a website provider temporarily writes data to the user's computer and saves it as a file, such as the history sent and received through a web browser. Users can refuse to send or receive cookies by setting their browser, but they will not be able to use the information and services provided by the website operated by our company normally.
  3. (3) About Google Analytics We may use Google Analytics to analyze the access status to the websites operated by our company.
    For Google Analytics, please refer to the following site.
    https://www.google.com/intl/ja/policies/privacy/partners/

Review of this document

The Company shall endeavor to review this document in light of changes in various environments such as the circumstances surrounding the Company, and may change it at any time.

Issuer

TRUSCO NAKAYAMA Corporation

■ Tokyo Head Office〒105-0004
4-28-1, Shinbashi, Minato-ku, Tokyo TRUSCO Fiorito Building
TEL: 03-3433-9830 (Representative)

■ Osaka Head Office〒550-0013
1-34-15 Shinmachi, Nishi-ku, Osaka-shi, Osaka
TRUSCO Glen Check Building
TEL: 06-6543-9830 (representative)
President: Tetsuya Nakayama

others

In addition to this document, you can check the specific handling of personal information in each of our services from the following.
Please note that the following are some of the documents published by the Company and are not exhaustive.

<Other documents related to personal information>
■ Orange Book.com Privacy Policy
https://www.orange-book.com/ja/c/privacy/index.html
■ World PRO TOOL Privacy Policy
https://trusco-sekaino-protool.com/privacy_policy
■ T-Rate Privacy Policy
https://www.t-rate.com/support/privacypolicy.html
■ MRO Stocker Privacy Policy
https://trusco-mrostocker.com/policies/privacy-policy

Date of revision

August 4, 2020 Change of purpose of use

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